Terms And Conditions

ESCAPE Limassol (herein referred to as “ESCAPE”, “us”, “we”, “ours”) is a provider of an amusement game service known as an “escape room experience” (the experience) and facilities including but not limited to any and all customer “escape game” entertainment and activities associated with the provision of amusement game facilities (the facilities) as well as the building that hosts the experience and any and all contents within whether directly or indirectly related to the experience. By making a booking with ESCAPE or using the facilities at ESCAPE you acknowledge that you understand and agree to our terms and conditions.

• Condition of Entry: You read, accept and comply with, the Terms and Conditions of ESCAPE and sign a waiver prior to using our facilities.
• Liability: You agree to be liable to ESCAPE for any damage or loss caused by your actions (not within the scope of normal participation) as a participant (for example but not limited to damaging, misplacing or destroying) or caused by you to another person’s property. ESCAPE is not responsible for any loss or damage to your property.
• Game play: You understand that participation in the experience means you may interact with your environment but the game does not require the use of any excessive force or physical abilities such as but not limited to running, jumping, crawling or striking. You accept that deliberate, inappropriate or excessive use of force may result in the termination of the experience without refund and will make you liable for any damages or loss.
• Confidentiality: You are bound to keep all details of the experience confidential as to preserve the experience for others. Without permission from ESCAPE you agree not to disclose videos, photos, business or technical information of the experience for example but not limited to game play, puzzle design, room design and puzzle solutions. This information is confidential and must not be disclosed in writing, orally or represented visually.
• Copyright: All aspects of the game, imagery, content and information are the property of ESCAPE. You may not copy, reproduce, adapt, translate, publish, transfer, distribute or sell any information or imagery that ESCAPE considers confidential without prior and written consent from ESCAPE
• Refusal of Entry: ESCAPE reserves the right to refuse entry to you if it is deemed that you are a danger to yourself, others or ESCAPE staff or facilities.
• Health Conditions: You agree to disclose any serious health conditions to ESCAPE prior to commencement of the experience. If this medical condition could be worsened by participation in ESCAPE facilities then you may be refused entry as a matter of precaution if it is believed on reasonable grounds that the experience poses a risk to your health and safety. It is your responsibility to manage your safety and if in doubt you should contact ESCAPE staff or a medical professional.
• Medical Treatment: You authorize Escape Limassol to take any necessary steps required to protect your welfare in the case of personal injury and you agree to cover the costs of any medical treatment or ambulance transportation.
• Safety Signs: You agree to adhere to any safety signs placed around the venue or instructions directed by ESCAPE at all times.
• Being late and No-shows: If you are late to a booking your allocated time for the experience will be reduced by the amount you are late so as to allow ESCAPE to keep to schedule. If you are any more that 30 minutes late the session will be deemed a no show
• Vouchers: When a voucher is purchased you agree to the following:

  Vouchers are purchased on a complete experience based on the number of persons admitted to the experience and therefore have no prescribed monetary value

  Vouchers are valid for 12 months from the date of purchase

  Vouchers cannot be cancelled or redeemed for cash or credit

• Under 8: Persons under the age of 8 are permitted entry into the ESCAPE experience however they must be accompanied by at least one authorized guardian. The authorized guardian agrees to supervise the persons under the age of 8 at all times during the use of the ESCAPE facilities and is bound by the Terms and Conditions on the child’s behalf.
• Video Surveillance: You consent to the use of video surveillance for the use of assistance within the experience, safety instructions or to make claims when necessary of damages to the property or facilities of ESCAPE.
• Promotional photos: Should you give permission to having your photo taken you give consent for ESCAPE to use these photos for promotional purposes for example but not limited to use on social media
• Alcohol and Drugs: We reserve the right to refuse entry to the experience if you are reasonably suspected to be under the influence of drugs or alcohol.
• Food and Drink: No food and drink are permitted in the ESCAPE experience at any time, unless a written permission is given.
• Mobile Phones: Mobile phones must not be used while partaking in the experience.
• Smoking: Smoking is strictly not allowed within the ESCAPE facilities.